PINATA Incident Updates

Welcome to PINATA’s Incidents page! Here you’ll find the most up to date status on any platform interruptions that may impact you within PINATA.

If you encounter an issue that does not have a status on this page, please contact support@gopinata.com.

 

Today

No incidents to report.

July 25, 2023

  • Resolved - We resolved the visual issue that was causing report questions to appear more than once.

  • Investigating - We have discovered a visual issue that is causing report questions to appear more than once. We will provide updates as we find the resolution.

July 20, 2023

  • Resolved - We resolved any broken login links within GoPortal & GoGetter notifications.

  • Investigating - We have discovered an issue with certain GoPortal & GoGetter notifications that include a broken login link. We will provide updates as we find the resolution.

June 13, 2023

AWS Outage

  • We have been notified that the AWS outage has been resolved.

  • We are monitoring an AWS outage that is causing users to not receive notifications. This is a third-party issue, and we will update as the situation evolves.

May 22, 2023

“Apply” Button Disappearance

  • Resolved - We released a fix to resolve the reported issue.

  • Investigating - We discovered an issue where GoGetters in the GoPortal could not see the button to apply to tasks.