Welcome to Dracko

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Coordinators

Outlined below is the recommended process for coordinators.

• Receive inquiry from Heineken rep and Create a Gig on your respective Program.

• When the schedule is ready, download the reports to share with your client.

• Start staffing! Review the gigs and assign your talent

• Once the BA has completed the report, you can verify the report and adjust/edit any billing/expense items

Overall Admin Management

• Create a new program

  (*If you need a new role, contact support@gopinata.com with the name, report questions, and rate.)

• Manage Locations

• Manage Products

• Manage Training Materials

*Note: Located under Dracko x Heineken Org

HR/Admin Team

• Here, you can update/edit all tags and files for your internal teams.

*Note: Located on the Dracko Org: Manage Team.

Reporting & Analytics

• How to interact with data on PINATA

• Reports Explained